Ride to Care Ambulance Service Capacity Challenges Report

The Ride to Care program provides non-emergency ambulance service to Health Share of Oregon members as part of the Medicaid transportation benefit through the Oregon Health Plan. Recently, Ride Connection analysts interviewed stakeholders to expand our understanding of challenges in providing non-emergency medical transportation (NEMT) ambulance rides as part of our role as the transportation network manager in the program.

 

Use the links below to read the detailed interview findings, or to learn through a story map.

Annual Reports

An older man is smiling on a bus

2024 Annual Report

A Black man helps an older woman off of a bus

2023 Annual Report

Annual report cover for 2021

2022 Annual Report

An older man and woman stand together with masks on

2021 Annual Report

A female driver wearing a mask is waving from a shuttle

2020 Annual Report

A man is helping a female passenger off a bus

2019 Annual Report

Transportation Operations Manual