What is the Door-to-Door Program?

Through our Door-to-Door Program you can request a ride from your home, to your destination, and back again. Ride Connection and our partner agencies use a mix of paid and volunteer drivers to fulfill these requests. Rides can be requested for any purpose, including: medical appointments, meals, shopping, recreation, volunteering, work, or social visits. We’ll pick you up at your chosen destination, take you where you need to go, and pick you up when you’re done.


Our drivers receive thorough training and instruction, and have your care and safety in mind. We can offer assistance getting in and out of the vehicle, securing mobility devices, or helping with shopping bags.


For Door-to-Door service options and details for rural Washington county, please click here.


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An older white man and woman stand with groceries, waiting to board a Ride Connection shuttle

Frequently Asked Questions

Most services are available Monday through Friday. Hours, availability, and days of service vary. Call us at 503-226-0700 to find out when this service is available in your area.


We provide Door-to-Door services for older adults, people with disabilities, and people living in rural areas.

There is no charge for Door-to-Door rides, but donations are greatly appreciated!

It all starts with a phone call. Call our Ride Connection Service Center at: 503-226-0700 or TTY: 7-1-1 (Oregon Relay Service). Our office hours are Monday through Friday, 7:30am to 5:00pm. Our staff will walk you through our registration process, and ask you a few questions to find the best transportation option for your needs.


Rides can be requested by phone, and returning customers can request a ride through an online form. Once you have called and registered, we will set up an online account for you. Ride requests must be made at least 4 business days in advance. To request a ride or get registered, call: 503-226-0700 or Oregon Relay: 7-1-1. Our hours are: Monday-Friday 7:30am to 5:00pm. Interpreters are available when needed!


RideAbout Community Shuttles

RideAbout shuttles have been established in a number of neighborhoods in Multnomah and Washington counties. Each RideAbout is designed with feedback from local community members and makes regular visits to grocery stores and community centers, as well as recreational trips.


Shuttles operate on different days and visit a variety of locations depending on the neighborhood. Drivers will gladly offer assistance with shopping bags, if needed.


Currently we have RideAbout Shuttles in the following areas:

  • Downtown
  • King City
  • N/NE Portland
  • North Portland
  • SW Portland
  • Mid County