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Volunteer Outreach Specialist - $18.85 per hour

  • Location: NE Glisan; Currently Remote
  • Position Reports To: Development Director
  • Full-Time Equivalent: 1.0 FTE
  • Positions Supervised: Volunteers

Summary

Ride Connection is looking for a collaborative and engaging community builder and lifelong learner to join our Development and Marketing team as the Volunteer Outreach Specialist.

The Volunteer Outreach Specialist’s primary focuses are recruitment, retention, maintaining and building partnerships with community partners and transportation partners, and generating community recognition connected to Ride Connection’s volunteer program. The person in this role supervises volunteers and volunteer programs, coordinating volunteer onboarding and serving as a liaison between volunteers and their work with Ride Connection staff and transportation partners. The Volunteer Outreach Specialist is responsible for working closely with the Development Director and other Ride Connection teams and departments to develop, co-develop, and implement community outreach plans aimed at the recruitment of new volunteers. Connected to this, the Volunteer Outreach Specialist also supports the organization by doing hands-on community and relationship building with corporate and community partners that aims to increase community awareness of Ride Connection, representing the organization at various outreach events and speaking opportunities. The Volunteer Outreach Specialist reports to the Development Director.

This is a full-time, non-exempt position with a starting salary of $18.85 per hour and occasional evening and weekend hours. Ride Connection offers an excellent benefits package, including comprehensive medical, dental, and vision insurance, an Employee Assistance Program, 403(b)-retirement plan with full vestment on day one, Flexible Spending Accounts with a $500 employer contribution, 10 days of paid vacation in your first year with increases every three years, six floating holidays that can be used at any time, a sick leave bank separate from your time off bank, and Trimet annual public transportation passes.

 

Who You Are

  • You are a community builder by nature. You view collaboration as key to supporting underserved communities and working with your team and teams across an organization or agency for the common good.
  • You value relationships and believe that relationship-building is about cultivating and sustaining meaningful connections that support and uplift everyone.
  • You strive to be actively anti-racist and anti-oppressive. You are focused on the lifelong work of addressing your connections and perpetuation of white supremacy and oppression experienced by Black, Brown, and Indigenous communities, AAPI communities, non-white people of color, LGBTQIA2+ people, and people with disabilities, as well as those of the systems and institutions you work in.
  • You understand the importance of empowering others, and the impact that making sure people feel like they are an active part of a project or mission can have on someone’s confidence and performance. 
  • You get energized by speaking publicly and doing dynamic presentations for and about causes you believe in.
  • You do your work through an equity lens.
  • You have a passion for learning from those you work with as well as for training others.
  • You enjoy teaching people, sharing your experiences and expertise to help others add new toys to their toyboxes.
  • You are a proactive problem-solver and are keen on planning and creating processes that respond to or prevent future issues that may arise.

 

What You’ll Do

  • Recruit volunteers and support the placement of volunteers within Ride Connection and our service partners for driver programs, various committees, departments, and community programs.
  • Collaborate with Ride Connection staff and service partners to identify volunteer needs, training needs, and supervision needs for a variety of programs.
  • Develop and coordinate volunteer recognition and retention programs and activities that engage and energize volunteers.
  • Collaborate with Ride Connection teams and service partners to craft new creative approaches to volunteer recruitment and community engagement as the state of Oregon and counties collectively roll back mandates that were in place due to the COVID-19 pandemic.
  • Creatively market volunteer opportunities to potential volunteers via online platforms, social media, and community tools and resources.
  • Identify and develop partnerships with businesses and organizations as springboards to recruiting volunteers and increasing community awareness of Ride Connection’s work and mission.
  • Represent Ride Connection in the community at various events and meetings.
  • Maintain up-to-date volunteer information in fundraising and relationship management programs like Raiser’s Edge and Thingtech and create reports from system data.
  • Work with the Training and Quality Assurance departments to ensure volunteers are in compliance with training and safety requirements.
  • Occasionally support the Development team on various special events.

 

Qualifications

At least two years of experience coordinating and/or supporting volunteer programs, including volunteer recruitment and training. Experience with online volunteer recruitment tools like social media platforms and volunteer forums. Comfort and experience with public speaking at events and giving presentations. The ability and willingness to work some evenings and weekends. Must pass a National Criminal Record Check, which includes fingerprint identification.

 

Preferred Qualifications

  • Bilingual.
  • Multi-lingual.
  • Experience using fundraising and relationship management software and programs like Raiser’s Edge.
  • Experience, lived or otherwise, working with older adults and people with disabilities.
  • Experience recruiting for a variety of positions and roles in some capacity.

 

Application Instructions

To apply for this position, please send your resume and cover letter to jobs@rideconnection.org. You can submit these documents in any format, but pdf works best. Please share what skills and experiences you would bring to this role in your cover letter. Also, please address the following:

  • How would you use your skills and experiences to contribute to equity, inclusion, accessibility, and community engagement internally and externally as part of Ride Connection?

Applications will be considered as submitted, so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.

 

About Ride Connection

Ride Connection is a private, non-profit organization based in Portland, Oregon. We offer ways for people to access the goods and services they need to survive and thrive. By giving people the means to get around, we offer independence, health, and inclusion.

The Ride Connection network comprises a collection of agencies that serve older adults and people with disabilities and low-income individuals, and the general public by offering a variety of transportation options in Clackamas, Multnomah, and Washington counties.

Together, we provide over 500,000 rides and support more than 2,000 individuals with training and access to public transportation each year.

You can learn more about Ride Connection at www.rideconnection.org.